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Director of Corporate Training @Hack Reactor, LLC San Francisco, CA, United States

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Company Description

 Hack Reactor's mission is to empower students to succeed in new careers [in Software Engineering] through our accelerated, best-in-class programs and our strong, caring community. The company’s larger vision is to ultimately transform higher education to be more transparent, accessible and outcomes-driven.

 People leave our program transformed. They become individuals that can distill and solve any complex problem thrown at them resulting in better careers, better work, and a better life. The average graduate from our program sees significant earnings improvement - and begins a career in a whole new field.
We are focused on a quality experience for our students. We are constantly iterating and tweaking our curriculum to ensure relevance to the industry. We judge the success of our powerfully transformative program by the accomplishments of our students.  Our students and staff find themselves a part of a community filled with passionate and forward looking professionals who have gone through the same transformative experience.

 Job Description:

 The Director of Corporate Training’s role is to expand and lead our corporate training initiatives.  Today, most non-tech companies are focused on building internal capacity, and most tech companies are working on one or more significant efforts to retrain existing employees for new technologies and market opportunities.  Hack Reactor is supporting corporate partners in these efforts.  This role is tasked with expanding this line of business, delivering on our commitments, and helping partner organizations reach their potential.  

 Responsibilities:
  • Source, cultivate and maintain pipeline of new and existing business partnership opportunities
  • Develop a deep network of account relationships with key industry stakeholders (CIOs, CTOs, CLOs, etc.) to promote Hack Reactor’s unique value and brand
  • Own the entire sales cycle including authoring RFPs and proposals, negotiating contract terms and closing deals
  • Manage the sales pipeline and executing strategies to drive business into the sales funnel and increasing conversion rates
  • Identify new revenue-generating opportunities within new and existing partnerships
  • Conduct regular investigative market research to identify new partnership opportunities
  • Carry out outreach activities to establishing new partnerships
  • Own the renewal rate through the extension and expansion of contracts to existing client accounts
 
What we’re looking for:
  • 6+ years of relevant sales experience in corporate training or similar role
  • Experience with enterprise level sales, technology sales, and/or consulting
  • Proven network of relevant decisionmakers
  • Demonstrated ability to interact well with senior executives and leadership from partner organizations
  • Proven revenue contributor with demonstrated ability to find, manage and close high-level deals
  • A team player who can work well within CT team & other internal departments
  • Friendly, positive and empathic attitude
  • History of overachieving quota and driving outcomes
  • Confident and articulate communication (verbal and written), negotiation, analytical and forecasting skills
  • Ability to use competitive selling to position company products against direct and indirect competitors
  • Ability to gather and use data to inform decision making and persuade others
  • Ability to assess business opportunities, read prospective buyers and develop compelling strategies
  • Strong commitment to company brand and customer service
  • Ability to work autonomously and balance shifting priorities
  • Passion for education, empowering individuals, and/or service mindset
 

Additional Information:

 The Nice-To-Haves (not required):
  • Previous knowledge of JavaScript and other core software engineering technologies
  • High ownership startup experience
  • Project management experience with the ability to develop and manage new projects and initiatives

Benefits + Perks
  • Competitive salary and quarterly bonus incentives
  • Medical/Dental/Vision Insurance
  • Unlimited PTO
  • Gym Reimbursement Program
  • 401k options
  • Weekly lunch provided
  • Inspiring workplace and motivated colleagues
  • Awesome, open-office location in the heart of SF; easy access to Powell Street BART and Caltrain

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Senior Account Executive Access @Security Corporation Warminster, PA 18974 Full Time

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We’re looking for a full-time, relationship-oriented and solution-focused Senior Account
Executive to be an integral part of our team and impact the overall success of our company. Candidates must have experience selling technology products to SMB and large organizations. This valuable team member will be responsible for total client satisfaction, nurturing client relationships, as well as revenue growth of the portfolio via new client acquisition and upselling to existing clients.
We are looking for someone extremely enthusiastic about being an integral part of our organization and its offerings, and truly owning the projects and solutions that will add incredible value both to our business and to our client's security infrastructure. You will be highly appreciated and respected, because your work is imperative to our ongoing growth.
We provide each customer with the best possible security solutions, protection, and customer service. Established in 1972, Access Security Corporation is a full-service security integration firm that designs, installs, and supports quality security systems. Our easy to use, state of the art systems offer powerful protection. Our solutions are proven in rigorous pre-assembly, testing, and quality control standards. Our corporate advantage comes from our certified staff, reputation for excellence, and our ability to establish strong and long-term client relationships.

What you can expect from us:
  • Opportunity to be an integral part of an established and well-respected organization that is on the cutting edge of innovation, and is known for excellence
  • A fast-paced environment where each day brings different challenges/opportunities and exposure to the latest technologies
  • A commitment to professional development and support for your growth
  • Ability to work with a talented team of smart and fun professionals who truly value teamwork, each other, and take great pride in the work they do
  • Competitive pay with comprehensive benefits
  • Opportunity to truly make an impact
What we’ll expect from you:
  • Ability to sell value/ a solution (not just sell a product), by asking fantastic, insightful, thought-provoking, and smart questions and thinking creatively to identify problems and solutions
  • Deeply caring about offering and delivering the best possible services, giving 200% effort, and doing what it takes to get the job done right the first time with full client satisfaction and customer service
  • Solution-oriented, resourcefulness, self-motivated, proactive and critical thinking, with the ability to independently identify needs and opportunities, present them to senior management with a clear business case (while remaining free from attachment to outcome), and fully implement those solutions
  • Decision making based in a long-term perspective that puts others first, rather than short-term gains, as well as the ability to stay positive and motivated in a long sales cycle (3-12 months)
  • Ability to ask great questions to gather information from stakeholders and understand their needs
  • Strength in intuition and reading a room, in person and on the phone
  • Flexibility, adaptability, comfort wearing multiple hats, and a drive for continuous improvement
  • Extreme detail-orientation, organization and time management skills, and a penchant for documentation and helping to define process
  • Professional, solution-minded, and friendly demeanor with a strength in building strong business relationships internally and externally
  • Ability to learn technical concepts very quickly, passion for technology, and a love of learning in general
  • Fantastic listening, written and verbal communication skills with all types of audiences
  • Ability to manage multiple priorities in a very fast-paced environment
  • Ability to learn from mistakes, and a deep love of taking on new challenges
  • Excellence at proactive communication, and managing expectations and risks
  • A long-term perspective with a mind for scalability and the big picture
  • Desire to solicit, learn, and grow from internal and client feedback
  • Strong networking skills, charisma without arrogance, and the ability to build long-term relationships with end users
  • Able to act as effective translator between technical and non-technical people
What you will be doing:
  • Manage and navigate a complex sales process with a 3-12 month sales cycle, overcoming hurtles through that process with resourcefulness and solutions-based thinking
  • Building and maintaining strong, long-term client relationships, and serving as a trusted advisor for customers
  • Asking fantastic questions and comprehensively gathering requirements
  • Creating proposals and conducting presentations with clients and prospective clients secure new business
  • Collaborating with the team on estimates and creating extremely comprehensive and clear scope documentation that is strong, detailed, and accurate, such that it can be used as the primary instruction manual for technicians during installations
  • Maintaining a Top 100 Leads list that you nurture on an ongoing and consistent basis
  • Keeping CRM updated with notes, tasks, and forecasts
  • Identifying needs and opportunities, with concrete and well thought out proposals for the implementation of internal solutions that benefit the company as a whole
Qualifications we require:
  • Proven experience (5+ years) in an Account Executive role in a technology-based industry, both increasing sales via new customer acquisition, and demonstrated retention of existing clients
  • 2 or 4-year degree or equivalent experience
  • Authorization to work in the US
Qualifications we prefer (but are not required):
  • Background in security - Experience in video surveillance, camera system, access control, and/ or security applications such as Lenel, Software House, AMAG, Exacq, Avigilon, etc.
  • Experience managing complex technical projects from start to finish
  • A large, strong, existing network of potential clients
  • Experience with Zoho CRM, System Surveyor, and/or WeSuite Proposal software
Apply via Application Form here

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Customer Support Associate @Gnarbox Santa Monica, CA, United States Full Time

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About us:

We believe in making the creative process easier for anyone with a camera.  Our first product, GNARBOX, is a pocket-sized computer that can backup, edit, and manage media faster than ever before. Whether you’re on the slopes, trails or in the studio, GNARBOX provides the tools and platform necessary for editing and sharing photos and videos at the speed of life.
 
The role:
Gnarbox is looking for a Customer Support Associate that is dedicated to solving problems, paying close attention to detail, and troubleshooting problems on the fly. Taking care of the customer’s needs is a top priority and Gnarbox is dedicated to go above and beyond. Being able to handle customer facing interactions with excellent communication skills as well as being able to stay calm under pressure are important qualities for this position.

Our ideal candidate has:
  • A strong work ethic and willingness to work extra hours if needed, and even provide some support on weekends when customers are most active.
  • An ability to troubleshoot technical issues at a moment’s notice while being able to communicate with the customer effectively.
  • Possess strong interpersonal skills.
  • Be a strong camera and technology user that is capable of interfacing comfortably with customers not just from a technical perspective, but also being able to empathize with the issues the customer is facing.
  • Be able to identify sales opportunities and be able to close on them at the right time.
  • Be located in the general Los Angeles area.
 
You will:
    • Manage daily customer support via live chat, which includes educating leads who may have questions about GNARBOX and supporting current customers.
    • Troubleshoot and provide technical support via live chat and answer technical questions/troubleshoot in the Facebook Creators group.
    • Submit relevant bugs to the software test log daily.
    • Keep the Marketing and Product departments up to date regarding customer requests and issues so that changes can be implemented when necessary.
    • Take responsibility for any customer shipping issues and product returns.
    • Ensure that all customer contact is positive and resolves any issues in a way satisfactory to both the customer and company.
 
  • Continue to build a community of users who trust Gnarbox to provide them with top notch support from shipping to technical support, knowing that the company is receptive to feedback and suggestions.


What we can offer:
  • Competitive Salary
  • Equity
  • Health benefits
  • Bonuses

Gnarbox is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.


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Scrum Master @ Gnarbox Santa Monica, CA, United States Full Time

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About us:

We believe in making the creative process easier for anyone with a camera. GNARBOX is a pocket-sized computer that can backup, edit, and manage media faster than anyone before. It will make the creative process easier for anyone with a camera.
      Their future demands that they continue to build excellent hardware and software. They have excellent engineering teams in-house and distributed around the world and must effectively and efficiently manage their projects in order to succeed.

The Role:
The Scrum Master/Project Manager role will act as a Scrum Master in a fast-paced, in-house software engineering team responsible for developing their application stack.
 
You will:
  • Develop/improve the Agile and Scrum processes
  • Coordinate and manage complex engineering initiatives with the Product Owner, designers, and marketing teams.
  • Manage distributed engineering teams, keeping in-house and and contract work in lock-step with one another.
  • Manage Mechanical Engineering, Electrical Engineering, and Industrial Design contractor teams building version two of the hardware product.

Our ideal candidate has:
  • Enjoys building, implementing, and iterating on processes designed to make complex systems more efficient.
  • Passionate about Agile/Scrum methodologies for development.
  • Pay very close attention to detail.
  • Have strong written and oral communication skills.
  • Well-versed in and experienced with project management techniques for both hardware and software development.
 
Qualifications:
  • Experience working as a Scrum Master on an Agile/Scrum team.
  • Experience managing technical projects, particularly those related to hardware engineering.
  • Basic understanding of software technologies and architectures.
  • Knowledge of Atlassian tools, including Jira, Confluence, and BitBucket.

What we can offer:
  • Equity
  • Health benefits
  • Bonuses

Gnarbox is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

View or Apply to Original Job here


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